Shipping Policy

Thank you for shopping at Mileny Secrets. We are committed to delivering your minimalist 925 sterling silver jewelry with speed and care to Ireland and across Europe.

1. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

We offer shipping to Ireland and all European countries. Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: FREE for all orders to Ireland and Europe.

Estimated Delivery Time: 7 to 12 business days.

Express Shipping (FedEx): €14.90

Estimated Delivery Time: 3 to 5 business days.

Please note: Delivery delays can occasionally occur due to customs processing or carrier issues.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Mileny Secrets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact our support team immediately at hello@milenysecrets.com with photos of the damaged product and packaging.

6. International Shipping Coverage

We currently ship to Ireland and all European Union countries. If you have questions about shipping to your specific location, please reach out to us.